Skip to content
China Travel Notes
Saved

Transportation

How to Use the Metro in China

Choose a way to pay, find your platform and explore at your own pace.

A few familiar steps can make your first metro ride feel straightforward. This guide covers mainland China; use your city’s current information for fares, operating hours and airport connections.

On this page

Explore the City by Metro

A morning in an old neighborhood, lunch across town, an afternoon at a museum: the metro can make an unhurried day of exploring easier to plan. Choose a few stops, then leave time to walk between them.

Fares can be modest: Shanghai’s regular metro starts at RMB 3 for journeys up to 6 km. Prices vary by city, and airport or suburban services may use different fares. With heavy luggage or several transfers, compare a taxi for that particular journey.3

A traveler waiting on a metro platform in China.
Waiting for the metro · AI-generated illustration

Choose How to Pay

Choose one working option before heading to the station. You do not need to set up every app or buy a transport pass for a short visit.

Three Ways to Pay for a Metro Ride
OptionGood forCheck first
Mobile ride codeTravelers already using a supported payment appActivate the metro code for your city
Contactless bank cardA simple option where tap-to-ride is supportedYour card and the local network are eligible
Single-journey ticketOccasional rides or a backup when phone setup failsChoose your destination and keep the ticket until you exit

1

Using Alipay: Open Transport, select your city and its Metro option, then follow the verification and payment prompts. Linking a bank card alone does not activate the ride code. Use the metro code rather than your ordinary shopping payment code.2

Using a bank card: Cities including Beijing, Shanghai, Guangzhou and Chengdu support eligible overseas cards at gates. Check local card logos and requirements; acceptance is not nationwide. Keep using the same physical card for entry and exit, rather than switching to its phone-wallet version.1, 4

Buying a ticket: Use a station machine or ask at the service counter. Keep some RMB cash as a backup and follow the payment options shown. In Shanghai, station service centers also accept overseas cards for ticket purchases.1, 3

Your First Metro Ride

  1. Plan the whole route.

    Check the destination station, transfers and final exit. Save the Chinese place name so you can show it to staff.

  2. Prepare to enter.

    Have your ticket, card or ride code ready. Expect a security check and follow staff instructions for your bags. After security, scan your ride code or use your card or ticket as shown on the gate.

  3. Check the platform.

    Match the line and direction with your route. Read the station list to confirm your stop is ahead. Let passengers off before boarding.

  4. Follow transfer signs.

    Allow time to walk between platforms. Before leaving the paid area, check whether your connection requires an exit and re-entry.

  5. Complete the journey.

    Use the same card or the same ride code in the same app to exit. With a single ticket, follow the gate instructions: some are collected, while others are scanned. Then follow signs to your chosen exit.

3, 4, 5, 6

Small Things Worth Knowing

  • Choose your exit carefully. Check the station’s area map before walking upstairs; it can save a detour at street level.
  • Leave room in your schedule. Avoid commuter peaks when possible, and allow extra time for large interchange stations.
  • Check the return trip. Look up the last train for your station and direction, including any connection.
  • Travel comfortably. With luggage or a stroller, look for lifts or ask staff for the accessible route.
  • Traveling together? Each fare-paying traveler needs a separate valid ticket, card or ride code. Ask staff about children’s fares and any supported companion codes.4

If You Need Help

The station service counter is a useful first stop. Show your destination or the message on your screen.

My ride code will not open or scan

Check the city and metro service, your connection and any unfinished verification or payment prompt. Reopen the live code and increase screen brightness. If you have not entered, a single ticket is a backup.

I cannot exit, or my phone has run out of battery

Ask staff to help check your journey record. Show your original card or ticket if available and explain where you boarded. A missing record or fare adjustment may need resolving before you leave.4

I boarded in the wrong direction

Get off at the next station and check signs for the opposite direction. Ask staff before exiting through a fare gate; the route to the other platform depends on the station layout.

Sources & Updates

Reviewed on 24 October 2026 using government and metro-operator information. City examples are not nationwide rules; check local station notices for changes.

Sources by section and question